Acumen Data Systems Time and Attendance
 
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Employee Time & Attendance System Maintenance Services

Acumen offers several levels of maintenance and support services to fit our valued customers' varied needs. From basic packages to complete, unlimited 24/7/365 support, Acumen ensures complete satisfaction for all maintenance and support calls.

Bronze Support Services

All of Acumen's customers receive Bronze-level support services. Clients at this level pay for support time and materials on a "per incidence" basis.

Silver Support Services

Acumen Silver-level support includes a limited number of support calls during normal business hours (8:00 AM - 5:00 PM, EST) and quarterly training seminars.

Maintenance

Gold Support Services

Gold-level support services ensures 24/7/365 support and a greater number of support calls that are covered in the plan.

Platinum Support Services

Platinum support is a special level of support that can be customized for a customer's specific needs, such as unlimited support calls.

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