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Remote Assistance

Welcome to Acumen's remote assistance center. Acumen Data Systems uses this valuable web tool to assist in solving issues quickly and efficiently. Remote assistance through this tool requires you to give Acumen's support technician permission to access your machine. After the session is complete all remote access is terminated and leaves your PC secure.

This session will use End-to-end, 128-bit SSL encryption for compliance with HIPAA, Sarbanes-Oxley and other federal and local legislation. Acumen strives to give customers the best possible service and uses this tool to keep customer satisfaction strong.

Please enter your Company Name and the session number provided to you then click "Submit". After you have pressed the "Submit" button follow the prompts to connect to your session.

Call Acumen Support at 888-816-0933 for a 9 digit session number for connecting to a technician.

System Requirements

Windows 98, ME, 2000, XP, Vista, Server 2003, or Server 2008
Broadband connectivity to the Internet (i.e., T1, cable modem, ISDN, or DSL)

During a normal support call to Acumen, a support representative may direct you to use this tool and will provide you with your 9 digit session number for connecting.

Acumen respects your privacy and conducts all of it's support calls in a professional manner.

Acumen Data Systems is a leading provider of business automation and workforce automation software. Acumen's ViewSUITE is a cost effective, robust set of business applications, including systems and software for employee time and attendance, labor management, HR management and employee self-service, employee scheduling, facility door access control, job tracking, job costing, and shop floor data collection. ViewSUITE's cornerstone benefits include bottom-line savings via automation and the reduction of paperwork and data entry redundancy.